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New Mission Water Department Process
This information updated October 1, 2023. The Mission, Texas Water Department will no longer be taking phone calls to turn water service on or off. You will now need to fill out a form and submit it to the water department with photo ID. You can print or download the form to the right or go to their website at:
https://missiontexas.us/city-departments/utility-billing-collections/
Note: there is no meter#, and be sure to check "Temporary"
Two ways to submit your disconnect form:
Drop it off at the water department drive thru window at 1201 E 8th Street (access from Fulgencio Velasco III Ave.). You will be asked to show photo ID.
Email the form to utilitydept@missiontexas.us with a copy or picture of your photo ID
Disconnection-Reconnection-Form.pdfA Committee to deal with complaints is in the process of being created. Here is what they have so far. As more information becomes available, a separate web page will be created for the Complaint Process.
Procedure for Complaint handling.pdfProcedure for Complaint handling.docxFV Complaint Information Form.pdfFV Complaint Investigation Form.pdfFV Investigation Dashboard.pdfFIESTA VILLAGE COMPLAINT FORM.xlsxFor information and instructions on how to use this life-saving tool. Fill out your form and print it. Order decals to attach to your kit and your door or window.
For information and instructions on how to use this life-saving tool. Fill out your form and print it. Order decals to attach to your kit and your door or window.
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